Answers to some frequently asked questions.
If your question is not here, feel free to contact us and we’ll do our
very best to get back to you within 24 hours.
I have a single-color logo. Should I go with Old-School or New-School picks?
Go with our OLD-SCHOOL foil printed picks if you want metallic or holographic print colors, and have 3-6 weeks before you would need them in hand (First-time orders can take anywhere from 3-6 weeks. Re-orders usually ship out in less than a week.)
Go with NEW-SCHOOL Single-Color picks if you want a basic print color, and you need your picks a little quicker. (3-5 business days for production, plus shipping time.)
Don't see your question here?
Contact us for general inquiries.General Questions
Can I have my multi-color artwork put on guitar picks?
YES! With our NEW SCHOOL digital printing process, we can put multi-color designs on your picks, or even your favorite photos!
How can I be sure that my full color artwork will look good on a guitar pick?
For NEW SCHOOL picks, the print result can only be as good as the artwork or photos that you send us. We recommend sending us artwork with high resolution, clean crisp lines, and reasonably sized text. Remember that a guitar pick is only 1 inch wide. What might look awesome on something as large as a t-shirt, might not work so well for a guitar pick. It's a great idea to try shrinking your artwork down to one inch wide, and print it out on your home printer. Does it look good? Can you tell what it is? Can you read the text? If you're still unsure, don't worry! We always send mock-ups before we print your picks, so if we have any concerns about your artwork we will definitely let you know, and make some suggestions.
Can EGOpicks help me with a simple design layout?
YES! Although we do not have a ‘professional’ logo design service, we have designed picks for many of our customers over the years. If you have an idea, we would be more than happy to try to come up with something that might suit your needs. You can tell us what you need during the order/enquiry process on the Custom picks page.
Can I get my custom picks put onto necklaces or key chains?
YES! Our unique line of EGOpicks Custom Guitar Pick Accessories are proven sellers on merch tables, huge hits as promo items, and are also great to add on to your order as gifts. Choose from earrings, ball chain necklaces, deluxe necklaces ... or our popular Keychains and Pick Clips that were designed to allow the pick to be easily detached for use. All of our band merch items have been designed by EGOpicks, and are hand-made to order right here.
Custom Accessories can be ordered through either of the main enquiry forms.
My band has 2 guitarists that use different thicknesses of picks. Can we order 2 different gauges?
YES! We understand that even a solo artist might use different picks in different situations, so you can definitely mix up your gauges in all EGOpicks orders.
Will my artwork wear off of my picks?
Our OLD SCHOOL foils and NEW SCHOOL inks are very durable, however, you may experience some wear in areas where the strings come into contact with the pick. To reduce ink-wear while playing as much as possible, we recommend using designs that stay away from the lower edges of the picks.
How long will it take for my order to ship out?
When you order from EGOpicks, you can be sure that we will do our very best to get your order completed as quickly as possible. Here are some general timelines so you can plan ahead.
* First-time orders of OLD SCHOOL Custom Guitar Picks can take anywhere from 3-6 weeks for production and delivery. Re-orders will normally ship out within 3-5 business days.
* NEW SCHOOL custom pick orders usually take 3-5 business days to ship out.
Once your order is shipped, it can take anywhere from 2-14 business days to reach any given destination worldwide - depending on the shipping service you select.
Can you do rush orders?
During busy months, it might be difficult to rush your order, but please feel free to contact us and we will certainly see what we can do to accommodate your needs.
How will my order be shipped?
EGOpicks orders are shipped using various Canada Post services. Some services provide tracking, and others don't, but are still very reliable. We leave the choice up to you.
Why isn't there a phone number listed on the website?
To be honest, we have never found much of a need for listing a phone number. The custom guitar picks business is very 'visual'. When we interact with our customers about their orders, we often send photos, graphics and digital mock-ups to assist them during the design process - so it's just easier to communicate via email.
Having said this, we are always more than happy to make or receive a phone call if that's what the customer prefers. Just provide us with your phone number using the CONTACT page, and we'll be happy to give you a call.
What is a Custom Die, and why do I have to pay for one?
A custom die is like a rubber stamp, but made of metal. With our Old-school printing process, a custom die must be made of your design so we can 'stamp' the image onto the picks. We keep this one-time cost down by waiting until we have a minimum of 5 customer designs that we can submit to our die-maker all at once. Your dies are stored here at EGOpicks to be used again for future orders, and we keep them on file until they have gone un-used for 2 years.
How long does it take to have a Custom Die made?
We currently place a die order on the 1st and 15th of each month. Once the order is submitted to the die-maker, it takes about a week for the dies to get here, and then another couple of days for us to get everyone's picks made up and into the mail. It's always best to give us 4-6 weeks to complete a first order of old-school picks.
More information is available exclusively about Old-School PicksOld School Pick Information